For MSPs

Shared mailbox delegation management for MSPs

Manage group-driven shared mailbox access consistently across Microsoft 365 customer environments without maintaining a separate PowerShell framework for every tenant.

Start 30-day trial See the delegation workflow

Tenvero currently runs per customer tenant/environment. MSP value comes from using the same repeatable delegation model across customer installs.

Where MSP teams feel the pain

Many shared mailboxes across multiple customers
Different admins making permission changes
Offboarding users safely
Full Access / Send As drift
Outlook AutoMapping requirements
Existing manual permissions
Scheduled reconciliation and auditing

Operational model

Keep on-prem AD security groups as the source of truth, reconcile to explicit Exchange permissions, and audit for stale or invalid delegates. Run the same process per tenant so handoffs are predictable regardless of which engineer is on duty.

Useful references: AutoMapping guide ·Permission audit guide ·Offboarding guide ·Orphaned Send As guide ·AutoMapping at scale ·Security details

Still handling shared mailbox access as tickets?

If a customer already manages access through on-prem AD security groups, Tenvero can turn that membership into the explicit Exchange permissions the mailbox needs — and keep those permissions aligned as users join or leave the group.

Try it in one customer environment

30-day trial. Start with one existing mailbox.